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Location & Hours

Refund Policy

(backyardsupplyusa.com) 

The website listed above is operated by the following party: 

Jager Carman, an individual based in the state of Kentucky (hereinafter referred to as "Operator") 

For any questions or comments regarding this Refund Policy, the Operator may be reached at the following contact points: 

backyardsupplyusa@gmail.com 

270-617-8263 

Customers may request a refund on goods sold within 10 days of receipt. 

To be eligible for a return the following conditions must be met: 

Customers must return the item in its original packaging. 

The item must not be opened. 

The item must not be used. 

The item must be returned with its original receipt. 

Additional conditions: 

Refunds are NOT guaranteed 

If the above conditions are not met. Operator reserves the right to reject return and refund. 

In case of approved return, Operator will pay shipping by providing a shipping label or refunding the additional cost of the shipping to Customer. 

Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items. Customers may request an exchange in lieu of a refund. Exchange requests will be processed and accepted or denied. Returns are to be sent to the following address: 

10 old seree westview lane 

Harned, KY 40144

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